Changes or Cancellations

-Once an order is placed and production is begun, I am unable to accept changes or cancellations.
-Please carefully review your invoice and contact me immediately with any discrepancies.

Most of my designs are made-to-order; therefore we are unable to offer refunds, returns or exchanges. Without fittings I can not guarantee you will not need a few alterations.  Candice Janeen is not responsible for any necessary alterations. If there is a problem with your order, please contact me immediately and I will do everything possible to rectify the situation.

If you have ordered a ready made item that does not fit an exchange or store credit will be issued.

I'm not responsible for lost or stolen items.
All items shipped within U.S. will have tracking number
International buyers may add $15 for tracking